Seminar - Customer Service

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Name: Seminar - Customer Service
Date: March 31, 2015
Time: 8:30 AM - 11:00 AM EDT
Event Description:

 

 

Seminar - Heroic Customer Service

 

 

Everyone has experience with poor customer service, but expectations for excellent service vary with every customer.  This highly interactive seminar will set the bar at the top, giving participants tools that can resolve customer conflicts with tact and strategies to understand what each customer needs to walk away feeling satisfied.  Who will benefit: anyone who is asked to resolve internal and external customer complaints.

 

Tuesday, March 31  ~  8:30 - 11:00 am  ~  Doubletree Hotel & Conference Center (650 E 24th St, Holland)  ~  $45 per Chamber member, $25 for each additional attendee from the same company (price increases $5 each if registered after Mar 29) / $65 per non-member

 

 

 

 

 

 

 

Sponsor:  Consumers Credit Union

 

 

 

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Cancellations not received 48 hours prior to event will be charged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Location:
Doubletree Hotel & Conference Center
Date/Time Information:
Starts: 0830am
Ends: 1100am
Contact Information:
Events
phone:6163922389
fax:6163927379
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